Introduction
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www.tvremotes.com.au (“the Site”) is owned and operated by GO Company Pty.Ltd. A.B.N. 75 087 450 511, which is registered in Queensland (“the Company”).
In these Terms and Conditions (“Terms”), “us”, “we” and “our” refer to the Company and references to “you” or “your” is to you, the end user.
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The Site is a website for registered users (“Members”) to obtain information and purchase consumables related to remote controls and electronics (together, called the “Goods or Services”). Until registered, you are a “User”.
- All notices, enquiries, complaints can be communicated to the Company at sales@gocompany.com.au using the Site;
AGREEMENT
- By using the Site you agree to be bound by the Terms and Conditions. If you do not agree with these Terms and Conditions, you must stop using this site and leave it immediately.
- We may change, update or amend these Terms and Conditions at our absolute discretion without notice.
- You acknowledge and agree to be bound by the Privacy Policy and any other terms and conditions on the Site.
USE AND SERVICES
- You are granted a non-exclusive, limited and revocable license to access the Site and use its functionality on the condition that:
- You are over the age of 18;
- You only use the Site for lawful purposes;
- You do not engage in any improper, indecent or offensive behaviour while using the Site;
- You are over the age of 18;
- You only use the Site for lawful purposes;
- You do not engage in any improper, indecent or offensive behaviour while
- You are not breaking any local, state or federal laws in your relevant jurisdiction (or the State that the Company is registered in) by accessing this Site;
- You will treat the Site and its users with respect and will not partake in any conduct that could be considered bullying, harassment, degrading, insulting or otherwise demeaning to the human standard of any other person (as determined by us); and
- You register as a Member to use the Goods and Services.
AVAILABILITY
- By using this Site you agree that we accept no responsibility for this Site or any of its Goods and Services being unavailable, and we make no warranties or guarantees, implied or express, as to the ongoing availability of the Site or any of its Goods and Services.
- You agree that we are not liable for any loss or damage that you or any other person incurs by not being able to access this Site or parts of it.
- We may change, update or otherwise amend the Site at our absolute discretion and without notice.
CONTENT AND PUBLICATION
- In respect of any content that you upload to the Site or submit to us, you warrant that it is:
- to the best of your knowledge, accurate;
- compliant and comply with these Terms and Conditions;
- free of any computer virus or malicious code;
- not false, defamatory, misleading or otherwise deceptive in any way; or
- not uploaded in breach of the intellectual property rights of any third party.
- You agree that you are liable for and indemnify us against any and all liability, loss, costs and expenses arising from or incurred in connection with your breach of any warranty in these Terms and Conditions.,
- We make no warranties as to the accuracy of any content posted by any user or member of this site and will accept no liability for errors or omissions in general.
- We reserve the right, at our absolute discretion, to remove, amend, edit or in any other way change any post or upload by a user or member of the Site.
- By posting or uploading material to the Site, you grant us a worldwide, non-exclusive, unlimited and irrevocable right to use, publish, market, advertise or otherwise promote the content you post, other than personal or medical information, which is managed in accordance with our Privacy Policy.
REGISTRATION AND MEMBERSHIP
- In order to use the Site’s Services, you must register to be a Member. Until registration, you are a User. To become a Member, you must be:
- 18 years of age or older; or
- the legal guardian of a minor under the age of 18; and
- capable of forming binding contracts.
- If you are under the age of 18 years, your parent or lawful guardian over the age of 18 may register on your behalf. Your parent or guardian will then be responsible for all of your actions.
- You agree to be a Member of the Site when you complete the membership registration process online or offline.
- The information you provide to us during the membership registration process must be accurate and complete in all respects.
- You will only represent yourself and will not create false aliases or impersonate any other person (with or without their consent) while using the Site.
- You must retain access to your username and password to access the Site.
- It is your responsibility to keep your username and password secure. You are solely responsible for the use of your account, irrespective of who is using it, even if it is used without your permission.
- You agree to indemnify us against any and all liability, loss, costs and expenses arising from or incurred in connection with unauthorised access to your account.
INTELLECTUAL PROPERTY RIGHTS
- All content on the Site is the copyright of the Company. Without the express written permission of the Company, you shall not:
- replicate all or part of the site in any way; or
- incorporate all or part of the Site in any other webpage, site, application or other digital or non-digital format.
- The Company has moral and registered rights in its trademarks and pictures and you shall not copy, alter, use or otherwise deal in the marks or pictures without the prior written consent of the Company.
- You agree that by using the site you will not copy the Site or the Goods and Services that it provides for your own commercial purposes. You agree and warrant that you will not solicit the Users, Members and Providers of the Site to join another competing site or in any way to stop using the Site in preference of using another site offering comparable services. You indemnify us for any loss or damage we suffer as a result of your breach of this warranty.
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THIRD PARTY WEBSITES AND ADVERTISING
- The Site may contain information and advertising from third-party businesses, people and websites (“Third-Parties”). You consent to receive this information as part of your use of the Site.
- We are not responsible for any information transmitted by Third Parties or liable for any reliance you make upon the information or statements conveyed by Third Parties (or in relation to your dealings with Third Parties), nor are we responsible for the accuracy of any advertisements
LIMITATION OF LIABILITY AND INDEMNITY
- You agree that you use the Site at your own risk.
- You acknowledge that we are not responsible for the conduct or activities of any User or Member of the Site.
- Under no circumstances will we be liable for any direct, incidental, consequential or indirect damages, loss or corruption of data, loss of profits, goodwill, bargain or opportunity, loss of anticipated savings or any other similar or analogous loss resulting from your access to, or use of, or inability to use the Site or any content, whether based on warranty, contract, tort, negligence, in equity or any other legal theory, and whether or not we knew or should have known of the possibility of such damage to business or personal interruption of any type, whether in tort, contract or otherwise.>
- Certain rights and remedies may be available to you under the Competition and Consumer Act 2010 (Cth), or similar legislation of other States or Territories, and may not be permitted to be excluded, restricted or modified.
- Apart from those that cannot be excluded, we exclude all conditions and warranties that may be implied by law. To the extent permitted by law, our liability for breach of any implied warranty or condition that cannot be excluded is restricted, at our option to:
- the re-supply of goods and services or payment of the cost of re-supply of goods and services; or
- the replacement or repair of goods or payment of the cost of replacement or repair.
- You agree that any taxation related to any transactions made via the Site between Users and/or Members is the sole responsibility of the parties to that transaction and that the Company accepts no liability or responsibility for taxation matters in that regard.
PRIVACY
- You acknowledge and accept the terms and conditions of the Site’s Privacy Policy.
- You agree that you will not do anything that shall compromise the Company’s compliance with its Privacy Policy nor do anything contrary to the Privacy Policy insofar as your use of the Site is concerned.
- We may amend the Privacy Policy from time-to-time without notice.
TERMINATION
- Either party may end the agreement arising from these terms and conditions immediately for any reason by giving the other party written notice. Where this agreement has been terminated you must immediately cease using the Site.
COMPLAINTS AND DISPUTES
- We reserve the right to remove any content from the Site that you post which is the subject of a complaint by another User or Member, regardless of whether that complaint is justified or reasonable.
- ou agree to remove any contentious content immediately upon request by us.
- If you have a complaint about content on the Site you should report it to us immediately. We may or may not investigate your complaint, depending on its nature.
- If you have a dispute with us or another User or Member in connection with the Site, you must report the dispute to us so that we may investigate and assist in the resolution of the dispute (where possible).
COLOURS AND PICTURES
- The colours that you see depend on your computer display, so we cannot guarantee that your monitor will display the colours accurately.
- The pictures that you see depend on your computer display, so we cannot guarantee that your monitor will display the pictures accurately.
- The pictures that you see on the Site may not be saved, copied or reproduced in any way.
ACCURACY OF PRODUCT INFORMATION
- You agree and acknowledge that there may be technical or administrative errors in the information on the Site, including but not limited to errors with respect to product description, pricing and availability.
- We reserve the right to correct any errors without any notice, including after you have submitted an order or made a payment.
- If there is an error in any information that forms part of an offer from us to you, any agreement arising from your acceptance of that offer will be void at our absolute discretion.
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AVAILABILITY
- We reserve the right to limit quantities, including after you have submitted an order or made a payment.
- Representations of goods for sale on the Site do not constitute an offer to sell but an invitation to treat. Such representations do not warrant that the product or service is available.
TITLE OF GOODS
- The goods are our absolute property as legal and equitable until you have paid the full price. Until we receive full payment you will hold the goods only as a bailee.
DELIVERY OF GOODS AND SERVICES
- You agree to take on the risk for the goods and services, such as loss or damage, when the goods or services reach the delivery address.
- After taking delivery of the goods or services, you agree to examine the goods and notify us if there is any defect in the goods or services within 5 days of the delivery date.
- If we receive no notification from you the customer within 5 days of the delivery date, you agree that the goods or services will be taken as delivered without defect.
- You agree not to hold us liable for any delays incurred by couriers, freight forwarders or third parties in the delivery or transportation of the goods and services you request.
- You agree to pay all costs, fees and charges relating to the delivery, redelivery, return or transportation of the goods and services you request.
PRICES
- Prices for goods and services are subject to changes without notification.
- The listed prices on the Site are in Australian Dollars (AUD) and are payable in Australia Dollars only. The prices listed include Australia customs, duties and taxes.
CUSTOMS, DUTIES AND TAXES
- If you order goods from within Australia, you agree to pay us the full price of the goods and services you have ordered. The listed prices on the Site are in Australian Dollars (AUD) and include customs, duties and taxes.
- If you order goods from outside Australia, you agree to take responsibility for ensuring that the goods can be legally imported into the country of delivery.
- If you order goods from outside Australia you agree to pay any customs, duties or taxes with respect to the goods and services that we send to the address outside of Australia. These costs will be in addition to the purchase price that we state on the Site.
PRODUCT LIABILITY
- Under no circumstances will we be liable for any direct, incidental, consequential or indirect damages, loss or corruption of data, loss of profits, goodwill, bargain or opportunity, loss of anticipated savings or any other similar or analogous loss resulting from your use of, or inability to use goods purchased from this Site, whether based on warranty, contract, tort, negligence, in equity or any other legal theory, and whether or not we knew or should have known of the possibility of such damage to business interruption of any type, whether in tort, contract or otherwise.
- With respect to goods purchased from this Site, certain rights and remedies may be available to you under the Trade Practices Act 1974 (Cth), or similar legislation of other States or Territories, and may not be permitted to be excluded, restricted or modified.
- Apart from those that cannot be excluded, we exclude all conditions and warranties that may be implied by law. To the extent permitted by law, our liability for breach of any implied warranty or condition that cannot be excluded is restricted to the purchase price of the relevant goods.
NOTICES
- We will send you notices and other correspondence to the details that you submit to the Site, or that you notify us of from time-to-time. It is your responsibility to notify us of any updated contact details as they change.
- Email notice from us to you is an effective notice under these Terms and Conditions.
GENERAL
- You acknowledge that you have not relied on any representation, warranty or statement made by any other party, other than as set out in these Terms and Conditions.
- The relationship between us and you under any agreement arising from these Terms and Conditions does not form a joint venture or partnership.
- No relationship clause of this agreement will be deemed waived and no breach excused unless such waiver or consent is provided in writing.>
- Any agreement arising under these Terms and Conditions will be governed by the laws of the state of Queensland, as set out in the definition of Company. You agree to submit to the non-exclusive jurisdiction of courts with jurisdiction there.
- Any clause of these Terms and Conditions, which is invalid or unenforceable, is ineffective to the extent of the invalidity or unenforceability without affecting the remaining clauses of the Terms and Conditions.
- Any agreement arising from these Terms and Conditions is part of an e-commerce transaction and the parties agree that the agreement shall be accepted electronically and the agreement formed and validly entered into electronically in accordance with the Electronic Transactions Act 1999 (Cth).
- The termination of any agreement arising from these Terms and Conditions does not affect the parties’ rights in respect of periods before the termination of this agreement.
RETURNS
- We understand that there may be an occasion when you find that you need to return an item to us, but before returning the parcel please read the information below. If you still have any questions then get in touch and we will do our best to help you.
- SPECIAL ORDERS "Special Orders" are parts that we do not keep in stock and must be ordered on an individual basis. GO Company Spares orders these items from the manufacturer which normally takes a few days to receive before we dispatch them, however some difficult to procure parts may have an extended turnaround time or unforseen delays. The number of days displayed are working days which does not include weekends or public holidays. Special Orders are not returnable and not able to be cancelled.
- On receiving your goods, it is your responsibility to check the item on arrival in case of damage. If the parcel looks damaged or has been tampered with please sign "damaged". Otherwise GO Company will not be able to make a claim against the carrier. In some cases GO Company will make a claim against the carrier due to damage in transit or missing deliveries, GO Company reserve the write to hold payment until any claim(s) have been processed.
- DUPLICATE OR INCORRECT ITEMS You may return any duplicate or incorrect item sent to you as a result of our error for a full refund. We will refund your card once we have received and processed the item. In these cases we will also refund the cost of postage (please send a copy of the Australia Post Tax Invoice, we recommend a 500g parcel post satchel and will cover the return post up to the cost of $8.95.
- UNWANTED ITEMS If you bought goods as a consumer that you no longer require GO Company offers a 14 day return option to all customers in any event. Such items must be returned in original condition and in accordance with the packaging requirements below. Products must be returned at your cost with proof of delivery being available upon request. Any item returned to us that have been used or is not in original sealed packaging will be returned to you at your own expense. Original invoice must be supplied with all returns. GO Company will not except returns for misdiagnosis. Goods returned under this option will be subject to a $22 restocking fee. Orders purchased that are considered "Special Orders" are not returnable. All goods returned must be securely packaged and returned in equivalent packaging to that in which they were received. GO Company cannot accept returns if goods have been damaged in transit as a result of inadequate packaging. Do not write on, tape up, or mark the product packaging in any way shape or form. GO Company process returns immediately as we don't get many (this is subject to inspection and acceptance) usually within 2 days of receipt. Please allow up to 10 days for delivery for goods returned by post. Any goods rejected for return will be shipped back to you at your expense.
PRIVACY POLICY
We want you to know we are serious about your privacy.
Our Privacy Policy is in line with the government’s Privacy Guidelines and Spam Act issued on 17th September 2001, and fully effective as of 11th April 2004
(see http://www.privacy.gov.au/business/index.html).
However, important aspects of our policy are:
Personal details provided by you to www.gocompany.com.au through electronic responses from this site will not be forwarded, sold, or made available in any way to any third party.
However, www.gocompany.com.au may communicate with you again with other information that is complementary to your original request.
Each of these communications will have clear \'opt-out\' instructions so you can choose not to receive further gocompany.com.au communication.
On the other hand, you may wish to receive other gocompany.com.au communication, you would always be asked before such information is forwarded.
How gocompany.com.au uses the information you provide…
gocompany.com.au may use information it collects from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection.
gocompany.com.au generally uses personal information to:
Provide you with products or services you have requested
Personalise and customise your experiences on the www.gocompany.com.au website.
Help www.gocompany.com.au manage and enhance its services to you.
Communicate with you…
Provide you with ongoing information about opportunities on the gocompany.com.au website in which gocompany.com.au believes you may be interested; and
Provide you with the opportunity from time to time to receive e-mails and \'e-newsletters\' from the gocompany.com.au Website.
REGISTRATION AND PASSWORD
You are responsible for maintaining the confidentiality of your password, and you will be responsible for all usage of your user account and/or user name, whether authorised or not authorised by you. You agree to immediately notify the site owner of any unauthorised use of your user account, user name or password.
YOUR CONDUCT
You agree that all information or data of any kind, whether text, software, code, music or sound, pictures or graphics, video or other materials (\" content\"), made available publicly or privately, will be under the sole responsibility of the person providing the said content, or of the person whose user account is used. You agree that this web site may expose you to content that may be objectionable or offensive. The site owner will not be responsible to you in any way for content displayed on this web site, nor for any error or omission.
By using this web site or any service provided, you explicitly agree that:
- you will not provide any content or conduct yourself in any way that may be construed as unlawful; illegal; threatening; harmful; abusive; harassing; stalking; tortious; defamatory; libellous; vulgar; obscene; offensive; objectionable; pornographic; designed to interfere with or disrupt the operation of this web site or any service provided; infected with a virus or other destructive or deleterious programming routine; giving rise to civil or criminal liability; or in violation of an applicable local, national or international law;
- you will not impersonate or misrepresent your association with any person or entity; you will not forge or otherwise seek to conceal or misrepresent the origin of any content provided by you;
- you will not provide, and you will not use this web site to provide, any content or service in any commercial manner, or in any manner that would involve junk mail, spam, chain letters, pyramid schemes, or any other form of unauthorised advertising or commerce; you will not use this web site to promote or operate any service or content without the site owners prior written consent;
- you will not provide any content that may give rise to the site owner being held civilly or criminally liable, or that may be considered a violation of any local, national or international law, including -- but not limited to -- laws relating to copyrights, trademarks, patents, or trade secrets.
APPLICABLE LAW
- You agree that these Terms and Conditions and any dispute arising out of your use of this web site or products or services provided will be governed by and construed in accordance with the laws of Queensland and the parties must submit to the jurisdiction of the Queensland Courts notwithstanding any differences between the said applicable legislation and legislation in force at your location. By registering for a user or member account on this web site, or by using this web site and the products and services it provides, you accept that jurisdiction is granted to the Queensland courts having jurisdiction over the site owner\'s domicile, and that any disputes will be heard by the said courts.
RESERVATION OF RIGHTS
The site owner reserves all of the site owners rights, including but not limited to any and all copyrights, trademarks, patents, trade secrets, and any other proprietary right that the site owner may have in respect of this web site, it's content and goods and services that may be provided. The use of the site owners rights. and property requires the site owner\'s prior written consent. By making products and services available to you, the site owner is not providing you with any implied or express licenses or rights, and you will have no rights to make any personal or commercial use of this web site or provide products and services without the site owners prior written consent.
NOTIFICATION OF COPYRIGHT INFRINGEMENT
If you believe that your property has been used in any way that could be considered a copyright infringement or a violation of your intellectual property rights please email us at michael@gocompany.com.au
INDEMNIFICATION
You agree to indemnify and hold harmless the site owner and the site editor\'s representatives, subsidiaries, affiliates, related parties, officers, directors, employees, agents, independent contractors, advertisers, partners, and co-branders, from any claim or demand, including reasonable legal fees, that may be filed by any third party, arising out of your conduct or connection with this web site or products and services, your provision of content, your violation of these Terms and Conditions, or any other violation by you of the rights of another person or party
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